Privacy policy

Last updated: October 17, 2026

Noa Tam operates this website and online store, including its content, features, products, and related services (the “Services”). Our store is hosted on Shopify.

This Privacy Policy explains how personal information is collected, used, shared, and retained when you browse our website, place an order, contact us, submit a review, or subscribe to marketing communications.

If this Privacy Policy conflicts with our Terms of Service regarding the handling of personal information, this Privacy Policy applies to that subject. This policy does not replace any consent required by applicable law.

Who We Are

The business operator is Noa Tam, an independent jewelry designer based in Eilat, Israel.

Business registration number: 040188815
Business address: 61 Eilot Street, Eilat, Israel
Email: noatam8@gmail.com
Phone and WhatsApp: +972-54-235-8959

Noa Tam is the data controller for personal information processed for our business purposes. Shopify and other providers may act independently for certain processing described in their own privacy policies.

Personal Information We Collect

Depending on how you interact with the Services, we collect or receive the following types of information:

• Contact details, including your name, email address, telephone number, billing address, and delivery address.

• Order and transaction details, including the pieces you purchase, selected options, sizing and customization instructions, payment status, and information about cancellations, returns, or exchanges.

• Payment-related information necessary to process and verify transactions. Payment providers process payment credentials according to their own policies. Please do not send full payment card details by email, WhatsApp, or our contact form.

• Customer account information, where an account is used, including account identifiers and preferences.

• Communications, including messages, inquiries, photographs, and other information you choose to send us.

• Review content and related information you submit.

• Device and browsing information, such as your IP address, browser, operating system, device identifiers, approximate location derived from your IP address, pages visited, and interactions with the store.

• Marketing preferences, including subscription status, consent records, and interactions with marketing communications.

Providing information is generally voluntary. However, we may be unable to process an order, arrange delivery, or respond to a request without the information needed for that purpose. Marketing subscription is optional and is not required to make a purchase.

How We Collect Information

We collect personal information:

• Directly from you when you place an order, contact us, create or use an account, submit a review, or subscribe to updates.

• Automatically through Shopify, cookies, pixels, and similar technologies when you use the Services, subject to applicable consent requirements.

• From payment providers, delivery providers, and other services connected to our store.

• From advertising and analytics partners, where enabled and permitted by applicable law.

How We Use Personal Information

We use personal information to:

• Process payments, prepare orders, and deliver your purchases.

• Confirm sizing, designs, and other details for personalized or bespoke pieces.

• Provide order updates and respond to inquiries.

• Manage returns, exchanges, adjustments, and refunds.

• Operate customer accounts and remember relevant preferences.

• Collect and display customer reviews.

• Maintain, understand, and improve the website and shopping experience.

• Detect fraud, protect the Services, and investigate security issues.

• Send marketing communications where you have consented or where otherwise permitted by applicable law.

• Measure advertising performance and support personalized advertising, where enabled and subject to applicable consent and opt-out requirements.

• Meet legal, tax, accounting, and recordkeeping obligations, resolve disputes, and enforce our agreements.

Where applicable law requires a legal basis for processing, we rely on performance of a contract, compliance with legal obligations, consent, or legitimate interests, as appropriate. Legitimate interests may include operating and securing our business and improving our Services, subject to your rights.

Service Providers and Connected Services

We share relevant information with providers that help operate our business. Depending on the service, information shared may include contact details, order details, device information, or browsing activity.

Our store uses or has connections to:

• Shopify for store hosting, checkout, customer and order management, analytics, security, and related platform services.

• Payment providers available at checkout for payment processing, verification, and refunds.

• Delivery providers, including Olam Hamishlochim in Israel and Israel Post for international deliveries, where used.

• Google Analytics for website measurement and analytics.

• Meta services, including Facebook and Instagram, for advertising and measurement.

• Judge.me for customer review services.

• Mailchimp for contact synchronization and email marketing tools.

The presence of an integration does not mean that every feature is used. Processing depends on the service’s configuration, your interactions, and applicable privacy choices.

Mailchimp settings may allow customer and order information to be synchronized even where a contact has not subscribed to marketing. Synchronization does not, by itself, constitute permission to send marketing communications.

We may also share information with professional advisers and authorities where necessary to comply with law, respond to valid legal requests, protect rights, or address fraud and security issues. Information may be disclosed as part of a business transfer, subject to applicable law.

We do not sell customer contact lists for third parties’ independent marketing. Certain advertising-related disclosures may nevertheless be considered a “sale,” “sharing,” or targeted advertising under particular privacy laws.

Our Relationship with Shopify

Shopify collects and processes information to provide and improve the platform on which our store operates.

Shopify Network Intelligence is enabled for our store. This feature allows Shopify to use information from interactions with our store together with information from Shopify and other merchants to support enhanced services, including advertising and personalization.

For certain enhanced services, Shopify acts as an independent controller and is responsible for responding to requests concerning its own processing.

You can learn more through Shopify’s Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/app-users

You can access Shopify’s privacy request portal at:
https://privacy.shopify.com/en

Cookies, Pixels, and Similar Technologies

The Services use cookies and similar technologies for functions such as maintaining a shopping cart, remembering preferences, security, analytics, and advertising.

Some technologies are necessary for the store to function. Others support measurement, personalization, or marketing and are subject to consent requirements where applicable.

Where available, you can manage your preferences using the store’s cookie banner or privacy controls. You can also restrict or delete cookies through your browser settings. Restricting necessary cookies may affect store functionality.

Where required by applicable law and supported by the relevant integration, opt-out preference signals such as Global Privacy Control are used to communicate privacy choices. These choices may apply to a particular browser or device.

To request an opt-out of advertising-related sharing or ask about available privacy controls, contact noatam8@gmail.com.

Marketing Communications

You may choose to subscribe to news, new collections, and offers from Noa Tam.

Marketing emails are sent where you have consented or where otherwise permitted by applicable law. Where an email confirmation step applies, follow the instructions in the confirmation message to complete your subscription.

You can unsubscribe at any time using the unsubscribe link in a marketing email or by contacting us at noatam8@gmail.com.

Unsubscribing from marketing does not prevent necessary non-promotional messages about an order, payment, delivery, return, or inquiry.

Customer Reviews

If you submit a review, the review and the display name associated with it may be published on the website or through our review provider, according to the service’s settings.

Please avoid including sensitive information or other people’s personal information in a public review. Contact us if you would like assistance with a review you submitted.

International Processing and Transfers

Our business is based in Israel. Shopify’s hosting location shown for our store is the United States. Shopify and other providers may also process information in additional countries.

Your information may therefore be transferred to and processed outside your country of residence, where privacy laws may differ.

Where applicable law requires safeguards for international transfers, the relevant transfers must be covered by an appropriate legal mechanism, such as an adequacy decision or approved contractual safeguards. You may contact us for information about safeguards relevant to your personal information.

Information Security

We use reasonable technical and organizational measures appropriate to our business to protect personal information.

No website, transmission method, or storage system can guarantee complete security. Please avoid sending passwords, full payment card details, or other sensitive information through ordinary email, WhatsApp, or contact forms.

How Long We Keep Information

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, providing customer service, maintaining relevant records, resolving disputes, and meeting legal obligations.

Retention periods depend on the type of information and applicable requirements. Some information may need to be retained even after a deletion request, for example for tax, accounting, legal, or fraud-prevention purposes.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Request access to personal information held about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of information in eligible circumstances.

• Receive or transfer certain information in a portable format.

• Object to or request restriction of certain processing.

• Withdraw consent where processing relies on consent.

• Opt out of certain advertising-related disclosures or targeted advertising.

• Complain to a competent privacy authority.

These rights may be subject to legal conditions and exceptions. Withdrawing consent does not affect processing lawfully carried out before withdrawal.

To submit a request, email noatam8@gmail.com or contact us using the details below. We may ask for information reasonably needed to verify your identity and understand your request. Please do not send identity documents unless we specifically request them through an appropriate process.

Where permitted by law, an authorized representative may submit a request on your behalf, subject to verification of their authority.

We will respond within the period required by applicable law and will not discriminate against you for exercising your rights.

Requests concerning information processed independently by Shopify may also be submitted through:
https://privacy.shopify.com/en

Children’s Privacy

Purchases on this website are intended for customers aged 18 or older. We do not knowingly seek to collect children’s personal information.

If you believe a child has provided personal information to us, please contact noatam8@gmail.com so we can review the matter and take appropriate action.

Third-Party Links

Our website may contain links to external websites and platforms, including social media services.

Those services operate under their own privacy policies. Please review their policies before providing information to them.

Complaints

If you have a concern about our handling of personal information, please contact us so we can review it.

You may also have the right to contact your local privacy regulator or appeal a decision, depending on applicable law.

Information about European Economic Area supervisory authorities is available at:
https://edpb.europa.eu/about-edpb/about-edpb/members

Changes to This Policy

We may update this policy to reflect changes to our business, connected services, or legal requirements.

The latest version will be posted on this website with an updated date. Where required, we will provide additional notice.

Contact Us

Noa Tam
Business registration number: 040188815
61 Eilot Street, Eilat, Israel
Email: noatam8@gmail.com
Phone and WhatsApp: +972-54-235-8959